विधि Vidhi

Answer every WhatsApp enquiry in five minutes

Most Indian enquiries now start on WhatsApp, and the business that answers first usually wins. Build your answers once with AI, store them as quick replies, and clear the queue every day.

What you need

  • Your last fifty enquiries, scrolled or exported
  • Your prices and policies
  • Forty-five minutes once, ten minutes a day

What you will have

  • An FAQ from real questions
  • Twelve quick replies in English and Hinglish
  • Labels for every stage
  • A daily ten-minute routine

  1. Step 1: Collect the real questions

    15 minutes · WhatsApp

    Scroll your last fifty enquiries and copy the questions, not the names or numbers. Keep customers’ details out of any AI tool.

  2. Step 2: Turn them into an FAQ

    10 minutes · Claude or ChatGPT

    Group them and answer each once, properly.

    Here are questions customers of Sharma Dental Studio (dental implants in Jaipur) ask on WhatsApp. Group them into no more than ten topics. For each topic write one clear answer under 50 words, using [fill in] for any price or policy you need from me.

[paste the questions]

  3. Step 3: Write the quick replies

    10 minutes · Claude or ChatGPT

    Short enough to read on a phone, warm enough to sound like you.

    Turn those answers into 12 WhatsApp quick replies for Sharma Dental Studio. Each under 60 words, friendly and direct, ending with one question that moves the buyer forward. Give each a one-word shortcut starting with /. Then give the same 12 in natural Hinglish.

  4. Step 4: Set up the app

    10 minutes · WhatsApp Business

    In Business tools: add the quick replies; create labels New, Quoted, Follow up, Won, Lost; set a greeting message and an away message with your hours; add your catalogue.

  5. Step 5: Ten minutes a day

    10 minutes · WhatsApp Business

    Same time daily: answer every New, move it to a label, follow up everything in Follow up. Nothing waits overnight that could be answered today.

  6. Step 6: Learn from what you lost

    10 minutes · Claude or ChatGPT

    Once a week, without names, ask why the Lost ones went.

    Here are this week’s enquiries we lost, with the last message in each (names removed). What patterns do you see: price, speed, missing information, wrong fit? Suggest one change to a quick reply that would have saved the most.

[paste]